Privacy Policy

Effective Date: 01st Jan 2025

At Lyra Spa, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book appointments, or use our spa services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details provided when booking an appointment or contacting us.
Payment Information: Billing address, credit/debit card details, or other payment-related information used for transactions.
Service History: Information about your visits, treatments, and preferences.
Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

The information collected is used to:

Provide, manage, and improve our spa services.
Process bookings, transactions, and other customer requests.
Send appointment confirmations, reminders, and updates.
Tailor services to meet your preferences and needs.
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist in booking, payment processing, or marketing.
Legal Authorities: When required by law or to protect the rights and safety of Lyra Spa and its clients.

4. Data Security

We implement robust security measures to safeguard your personal information. This includes encryption, secure servers, and regular system monitoring. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access and review the personal information we have about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your data, subject to legal obligations.
Opt-out of receiving marketing communications.

To exercise these rights, contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lyra Spa
108 S Sunnyvale Ave Ste B 94086 Sunnyvale
(408)507-6813